Stadium Of Light, Sunderland AFC

Cancellation or Variation

1 If you wish to cancel a Booking, you must notify us of this in writing2 A cancellation fee will be payable by you. The cancellation fee is calculated as the full amount of the Charges for the agreed contractual delegate numbers after adjustment excluding the following :A. Any payment we can obtain through reselling the Package; andB. The initial deposit (25%) If you have already paid in full then we will retain the full payment.3 Any costs incurred by us in procuring facilities, services or equipment will be payable in full in the event of cancellation by you.4 We reserve the right to cancel the booking if:A. Any part of the Venue is closed or otherwise unavailable because of events outside our control;B. you or we become insolvent;C. the booking might damage the reputation of the Venue or its owner or result in a possible claim being brought against us or the Venues owner’s;D. any authority with power to prohibit access denies access to the Venue; orE. we cannot provide the Package due to any Force Majeure Event 5 We reserve the right to vary the Package or the Venue or Hospitality Area. We will notify you of any variation of the Package or Venue or Hospitality Area no later than 48 hours prior to Event Date. We will not be liable for any additional costs incurred by you or any Guest which arise from or in connection from any variation of the Package or Venue or Hospitality Area including, without limitation, travel and accommodation costs. If one of the events in clause 4 above occurs, we shall notify you in writing as soon as it is reasonably practicable of such cancellation. In the event of such cancellation by us we shall use our reasonable endeavours to offer either alternative date or refund in full all sums paid by you, including any deposit (at our discretion).6 The date of the Event (including, without limitation, sporting match fixture dates) may be subject to change from time to time for reasons beyond our control (including, without limitation, television scheduling or cup competitions). In the event that there is a change to the Event Date or the nature of the Service(s), we shall notify you of such change, postponement or cancellation as soon as reasonably practicable. If you do not wish to continue with the booking on any rescheduled date offered to you (if such rescheduling is possible), you must advise us immediately and, in such circumstances, any Charges received from you in respect of the cancelled part of the Service(s) will be refunded within 30 days.