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Enjoy a hearty full English breakfast available in our Restaurant every day from 5am to 9.30am. The 4 Star Mercure Hotel in Norwich offers 107 bedrooms, 10 conference rooms, conference lounge, leisure, restaurant and bar. There are small rooms perfect for one to ones, medium sized rooms for 50 to 100 or our largest room, The City Suite caters for up to 400 people Book your meeting, training day or party. The attentive team of staff are available throughout the day and night to assist you with any needs. Arrive at the Hotel and park for free, there are 250 spaces all on CCTV. There is in-house equipment for you to hire for your events, entertainment and activities can also be arranged on your behalf. Whatever your needs are, the Mercure will be the solution.
Mercure Norwich has been awarded with Green Key. The Green Key certificate is a leading standard for excellence in the field of environmental responsibility and sustainable operation within the tourism industry. This prestigious certificate represents a commitment by businesses that their establishment adheres to the strict criteria set by the Foundation for Environmental Education and highlights the establishments’ efforts to develop a sustainable and responsible business.
We are delighted to announce Gold Standard VenueVerdict CX Accreditations following the final assessment at the end of Q4 2024.
This Mystery Shopping Accreditation is awarded to those venues who submitted a proposal for all of their enquiries within 8 working hours, with a score placing them in the top 10% of all subscribers.
Book your next meeting or event at one of our hotels and unlock a world of wellness rewardstailored just for you. We're offering up to £1,000 in wellness vouchers when you host your meeting or event with us before 31st December 2025.No matter what wellness means to you, we've got you covered. QUOTE "Wellness Your Way" when bookingCentred around giving back to our clients and supporting them with their wellness, whether that be a treatment, retail therapy or an experience of their choosing.
THE INCENTIVEBookings over €/£500 - €/£50 voucher / donationBookings over €/£1,000 - €/£100 voucher / donationBookings over €/£2,500 - €/£250 voucher / donationBookings over €/£5,000 - €/£350 voucher / donationBookings over €/£10,000 - €/£500 voucher / donationBookings over €/£25,000 - €/£1,000 voucher / donatio
THE OPTIONS
Treatwell Gift Card – for those that want to spend some time on themselves or a loved one.
JustGiving donation to a certified Charity – for those that feel a sense of wellness through giving backAmazon Vouchers or Highstreetvouchers.com – when retail therapy is your way of relaxing
our time is precious, so book your next meeting room quickly and conveniently with Meetings Express, our newly streamlined meetings service. All of the usual benefits and inclusions you’d expect from Mercure, in one easy-to-book step. Available across 26 participating Mercure hotels.
• Booking can be made & confirmed in one phone call
• No cancellation fee up to 24 hours in advance
• Both room hire packages & day delegate packages available
• No contract
• Dedicated meeting planner to help organise your day
• Available on bookings with up to 20 delegates that take place within 28 days of initial enquiry
To book or find out more, speak to a member of the hotel team today!
A fantastic rewards programme for the organisers of meetings, events and group stays.ALL Meeting Planner is one of the features of the ALL loyalty programme which allows you to earn points and also upgrade your membership level.
Essentials All-inclusive meeting package;-
· Main Meeting Room Hire· 3 servings of freshly brewed tea, coffee, and speciality beverages · Varied refreshment breaks including -arrival pastries or flapjacks - mid-morning cookies - afternoon 'sweet treat' · Fresh, varied, and healthy two course lunch served as a working buffet or conference buffet lunch in the restaurant· Mineral Water, Sweets & Fruit Bowl·Delegate Stationary· LCD Projector, Screen and Flipchart· Complimentary high-speed WiFi
4* rating
| Boardroom | Cabaret | Classroom | Classroom with back projection | Dinner | Dinner Dance | Exhibition | Reception | Theatre | Theatre with Back Projection | U-shape | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Brasserie | - | - | - | - | - | - | - | - | 100 | - | - |
| Chairmans Suite | 25 | 50 | 40 | 40 | 60 | 60 | 10 | 60 | 75 | 75 | 25 |
| Directors | 25 | 50 | 40 | 40 | 60 | 60 | 10 | 60 | 75 | 75 | 25 |
| First Avenue | 8 | - | 3 | - | 8 | - | 4 | 8 | 10 | - | 6 |
| Second Avenue | 8 | - | 3 | - | 8 | - | 4 | 8 | 10 | - | 6 |
| The City Suite | 80 | 350 | 240 | 240 | 400 | 350 | 40 | 300 | 400 | 400 | 80 |
| The Club Room | 25 | 40 | 30 | 30 | 50 | 40 | 12 | 50 | 60 | 60 | 25 |
| The Presidential Suite | 50 | 100 | 60 | 60 | 100 | 90 | 20 | 100 | 120 | 120 | 50 |
| The Statesman | 12 | 6 | 8 | - | 12 | - | 6 | 20 | 20 | - | 8 |
Mid week rates | Number of Rooms | Rates Ex/Inc |
|---|---|---|
| Double | 56 | £106.00 / £106.00 |
| Executive Double | 6 | £126.00 / £126.00 |
| Executive Suite | 2 | £146.00 / £146.00 |
| Twin | 43 | £106.00 / £106.00 |
Weekend Rates | Number of Rooms | Rates Ex/Inc |
|---|---|---|
| Double | 56 | £106.00 / £106.00 |
| Executive Double | 6 | £126.00 / £126.00 |
| Executive Suite | 2 | £146.00 / £146.00 |
| Twin | 43 | £106.00 / £106.00 |
| Rate Ex/Inc (GBP) | Package details | |
|---|---|---|
| Midweek Day Delegate | From £38.00 (Inc Tax) | Essentials Day Delegate Package |
| Midweek 24 Hour | From £165.00 (Inc Tax) | Essential 24hr Package |
121 - 131 Boundary Road
Norwich
Norfolk
NR3 2BA
We are delighted to announce that Mercure Norwich has been awarded a Green Key certificate which shows our commitment and dedication to sustainability, showing that the hotel is actively working to reduce its impact on the planet.
Accor has been a committed group for many years, and has constantly worked to redefine boundaries. The Planet 21 programme demonstrates the Group's ambitious goals based around four strategic priorities: work with its employees, involve its customers, innovate with its partners and work with local communities.
Accor Planet 21 Sustainability Programme
Plant for the Planet - At Accor, we ask our customer to reuse their towels. Savings made on water and energy are used to fund tree planting. One tree is planted every minute.
Eco-Design - Eco-certified soap, shower gel and shampoo is available in our rooms. We have removed individual bottles to limit our plastic consumption and wastage.
Environmentally-friendly, eco-certified cleaning products
Healthy and Sustainable Food - Offering healthy, balanced and high-quality food; we use products grown in our kitchen gardens, local products and suppliers Reducing food waste
Planet 21 Bronze accreditation
