CANCELLATIONa) Meeting Function & Conference 

If the customer cancels a meeting function or Conference, the following charges may be imposed at the University’s discretion:

i)   Cancellations 6 – 4 weeks prior to the start date, 25% of the estimated total account for the event less VAT;

ii)  Cancellations 4 - 2 weeks prior to the start date, 50% of the estimated total account for the event less VAT;

iii) Cancellations 2 – 1 week prior to the start date, 75% of   

the estimated total account for the event less VAT;

iv) Less than one week prior to the start date, or failing to attend, the charge will be 100% of the estimated total account for the event less VAT.

            b) Special events

An enquiry date for a special event function and Conferences will be held as provisional for a maximum of two weeks within which time a deposit equal to the venue hire will be required to be paid to confirm the reservation. If the customer cancels a wedding reception and/or ceremony, the following charges may be imposed at the University’s discretion:

v)   Cancellations 36 - 24 weeks prior to the date, 50% of the estimated total account for the event less VAT;

vi)  Cancellations 24 – 4 weeks prior to the date, 75% of the estimated total account for the event less VAT;

vii)  Cancellations less than 4 weeks prior to the date, 100% of the estimated total account for the event less VAT.

The University will endeavour to re-let the allocated function space and a reduction of the cancellation charge may be made, at the University’s discretion, if the University is successful in re-letting part or all of the allocated space.

c) Hospitality Cancellation

i) Any cancellation of hospitality requests within 24 hours of service delivery will result in a 100% charge (only for food) being applied to the customer.

ii) Any cancellation of hospitality beverage requests within 8 hours of service delivery will result in a 100% charge being applied to the customer.

d)  Deposits

            Deposits made to the University are to be set against monies due or to become due from a customer in respect of accommodation or functions booked. Deposits are not returnable by the University under any circumstances in the event of cancellation by the customer.