What our customers are saying about us.

“Emily is so helpful and deals with my lastminute requests with a friendly andprofessional manner.All arrangements for layout etc. arecarried out without me having to doublecheck and it is refreshing to arrive atvenue and not have to worry about detailsas the conference team always have allwell in hand. Any last minute requests aredealt with promptly.”“Lizzie understood our requirements from the beginning. Hervalued help enabled us to put on an event within our budget.The food was excellent, the staff very attentive. A greatevening was enjoyed by us all.”“This is the 3rd time this year andfood lunch choice was the best wehave had. Well done the cateringteam”“Thank you Lizzie, Nikki & Mandy for helpbefore the event, during the evening meal andon the day itself. They are all positive, helpfuland a credit to the venue”“I cannot fault the service of thestaff or the venue - everythingwas exceptional! Everything wehad asked for was catered to andthe staff were incredibly helpfuland attentive.”

Multi-million-pound refurbishment!

Following its multi-million-pound refurbishment, which completed at the end of last summer, the hotel now boasts an array of indoor and outdoor versatile spaces – perfect for those who are looking to create moments that matter. 

Conveniently located just off the M4 and M5 and near to Bristol Parkway station, the hotel’s newly refurbished Academy Conference Centre offers modern comforts, excellent accessibility alongside ample parking and provides a selection of flexible event spaces to suit a wide range of corporate and planner briefs. 

From awards ceremonies and conferences to team building celebrations and staff training, the Academy is equipped to deliver memorable events on any scale. It features 12 adaptable meeting rooms, with an impressive conferencing suite able to accommodate up to 220 delegates, a private reception, stylish breakout spaces with comfortable seating, and refreshment stations throughout.

A Space for Sustainability

Our Environmental Commitment across our SpacesWe are committed to hosting meetings that are responsible, ethical, and sustainable. Inspired by theprinciples of Best Western REST OR IHG Meeting for Good, our meeting spaces are designed to reduceenvironmental impact while supporting the wellbeing of our guests and our community.Examples of good practices in our hotels, include - Reducing waste through minimized single-use plastics and dedicated recycling stationsCutting carbon impact with energy-efficient LED lighting and low-flow water fixturesSupporting digital-first events, including digital collateral, proposals, contracts, and signageSourcing responsibly, choosing local suppliers wherever possibleProviding eco-conscious meeting supplies, offering digital alternatives first and recycled paper/pensonly when needed“We run our meetings with sustainability at the heart—reducing waste, energy use, and carbonwherever possible.”“Our event spaces follow the principles of both REST and Meeting for Good, meaning your meetingautomatically supports responsible tourism and sustainable practices.”“We encourage digital over paper throughout the event journey—everything from proposals tosignage—to help reduce waste without compromising quality.”“If you need printed materials, we’ll provide recycled paper and pens to keep your event ecofriendly.”“You’ll find recycling points in all breakout areas and zero single-use plastics in our meeting rooms.”“Our spaces use LED lighting and water-saving fixtures—small changes that make a bigenvironmental difference.”“Choosing to meet with us means your event makes a positive contribution to sustainability withoutany extra effort from you.”“We’re here to help you create a meeting that’s effective, seamless, and environmentallyresponsible.”