Heading up the UK’s no1 venue finding website is something that Michael takes in his stride and developing new opportunities and innovations is something he thrives on. Achieving this by working with the amazing team at venudirectory.com is what makes him get out of bed every morning. His passion comes through in everything he sets his mind to, working with the leading venue groups, meeting planners or technology partners and working together to move the MICE industry forward and break new ground.
After many years experience and success in the Meetings, Conference and Events sector, Heather has earned herself an enviable reputation as a forward thinking and fast reacting achiever.
Tim’s career is well and truly grounded in the Meetings and Events industry having been one of the owners and the Managing Director of Velvet Software, a specialist application focused on the Meeting Destination Market. Following the sale of Velvet Software to Passkey and later Lanyon, Tim continued as Strategic Account Director for the business until joining venuedirectory.com
Richard Parkin is the Founder of venuedirectory.com. He created the company back in 1993 as the first electronic directory of searchable venue information for event planners, originally supplied as floppy discs and later as CD’s.
Whilst Chairman of the successful event booking agency VRG, Simon worked with Michael Begley and Heather Swatkins - together they made a formidable team.
Cool, calm and collected at all times, Nicky is the office swan; graceful on the surface but working efficiently below the surface to ensure everything is in order ‘financially’. With a cheery manor and perfect nails (all the time!) we don’t know how she does it!
The world needs more gorgeous and talented people like Emma! She runs venuedirectory.com’s offices with military precision but with such a warm smile and thankful tone, we all flock to please her.
Elaine is the organisational hub of the venue support team, she brings 30 years of experience working at BT before wanting a career change and we are glad to have her!
As business grows, so do the roles, talent and personalities in the office here in Bournemouth, which is why we asked Graham to join us to support, develop and guide our sales team.
With nearly 10 years of local print and radio advertising experience under her very fashionable belt, Kirsty has joined us here at venuedirectory.com to help ensure our venue groups are completely looked after.
Ivan does a bit of everything; researching like a maniac, coding, testing, analysing, and fine-tuning things all day, every day. When we ask what he is doing, he answers, “The art of search engine optimisation!” and predictably, whatever he does works!
Venues relate easily with Andy, as he’s experienced the fun and stresses of life as a General Manager of a collection of busy hotels.
Conscientious, precise and diligent are the essential attributes Caroline has oodles of and she delivers! Anything you want to know about your venue’s performance with venuedirectory.com - just speak to Caroline.
Jenine joined venuedirectory.com’s venue renewal team in April 2016. She coordinates Group hotels and Independent venues to provide client reporting and supporting Kirsty and Caroline with their diary management and sales targets.
Arriving from the sun drenched shores of Spain over twelve years ago; David continues to excel in delivering technical and commercial solutions for our database.
Chris started his career as a Royal Engineer in H.M. Forces where he drove specialised Royal Engineer Centurion and Chieftain tanks, since then he has over 17 years experience developing software. During this time he spent 3 years teaching in a Singapore polytechnic passing on his knowledge of electronics, mathematics and software development.
A graduate from Budapest University of Technology and Economics in 2013 Csaba has been working as a software engineer with more than five years’ experience.
Gordon started his career as a suited and booted merchant banker before the dot com boom and he then came to realise he much prefers the shorts and t-shirt approach to his working life.
Gareth is master of wit (the lowest form) and wisdom in equal measure, but never fails to put a smile on our faces.
Hainan is meticulous and conscientious, yet very humble, sincere and so great to work with. Hainan’s function is to programme and enhance all areas of the venuedirectory.com database and web pages, and we think he’s a real talent!
Originally from Chelyabinsk, Russia, Kristina has extensive commercial experience working for a number of software warehouses that specialised on building solutions for the financial industry (short-term payday lending software).
Simon’s vast software knowledge and skills are underpinned by over a decade of industry experience.
Uzi adds a great sense of humour to the Software Team. He loves a good debate and you can be sure of a lively and interesting conversation when he is around.
Since graduating from Brighton University with a degree in Events Management, Sarah spent some time working in a local hotel before joining venuedirectory.com’s Venue Support Team. She now works on our latest product as our Live Availability Product Manager.
After receiving the Employee of the Quarter award in December 2016 as Business Administration Apprentice, Taisha quickly worked her way up to Lead Venue Quality Administrator, showing how her dedication really paid off!
Charlie has canned-heat in her heels. She has been dancing since the age of 4 and today dances in the local freestyle dance group ‘Infectious’
Before working here at venuedirectory.com Swati studied in India for her British Master’s degree in HR. She is always able to tackle anything that the Venue Support team throws at her, and is always interested in learning new things about the MICE industry here in the UK.
Rachel’s effortlessly calm demeanour complements her role within customer service and administration – which is why she receives so much praise from our clients!
Leanne joyfully exploits her digital experience and charismatic attributes to deliver fantastic customer service to our booking agents!
We think Rachel is amazing, never flustered, always calm and composed with a telephone voice like liquid chocolate – is she the woman from the Marks and Spencer’s advert?
Supriya joins the Quality Assurance Team as our latest System Tester. She admits being a very process-oriented person and enjoys working towards goals.
James is our newest member of the Client Services Team. In his previous job, he helped provide tech support to the one and only Stephen Fry - if it’s good enough for Stephen, it’s good enough for our clients right?
Michelle is the frontline support for venuedirectory.com’s end-to-end booking system: GRATIS. A coffee fuelled, northern lass with a fantastic sense of humour. You would be hard pressed to find anyone who doesn’t love Michelle.
Completing her apprenticeship in November 2015 Rosie has confidently learnt how a business runs on a day-to-day basis. She has recently made the transition from Venue Support to the Marketing Department as a Marketing Assistant.